5-12 Problem SolvingIf you are using the onboard diskette controller, use Setup or the SSU to make sure thatOnboard Floppy is set to Enabled. Conversely, to use an optional fixed/diskettecontroller, make sure that Onboard Floppy is set to Disabled. For information aboutrunning Setup or the SSU, refer to the “Configuring Your System” chapter.If the problem persists, there may be a problem with the diskette drive, system board, ordrive signal cable. Contact your service representative for assistance.CD-ROM Drive Activity Light Does Not LightCheck the following: Is the power and signal cable to the CD-ROM drive properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? Is the onboard IDE controller enabled?Problems with Application SoftwareIf you have problems with application software, perform the following: Verify that the software is properly configured for the system. Refer to the softwareinstallation and operation documentation for instructions on setting up and using thesoftware. Verify a different copy of the software to see if the problem is with the copy that youare using. Make sure all cables are installed correctly. Verify that the system board jumpers are set correctly. Refer to the “ConfiguringYour System” chapter for jumper settings. If other software runs correctly on the system, contact your vendor about the failingsoftware.If the problem persists, contact the software vendor's customer service representativefor assistance.Press F2 Key to Enter Setup: Prompt Does Not DisplayIf the prompt “Press F2 key to run Setup” does not appear at system startup, then theprompt option has been disabled in the SSU. To enable the prompt: Reboot the system using your SSU diskette 1, and go into the SSU to enable theprompt.
