Paper Jam Problems 83TROUBLESHOOTINGP APER J AM P ROBLEMSThis section explains how to prevent and remove paper jams.There are several things you can do to prevent paper jams.Tips for Avoiding Paper JamsBy carefully selecting paper types and loading them properly,you should be able to avoid most paper jams. Make sure youare following these tips to avoid jams.Follow the procedures in Chapter 2 to load the paperproperly. Make sure the adjustable guides are positionedcorrectly.• Do not overload the paper tray. Make sure the paper isunder the paper capacity mark on the inside of the papertray.• Do not remove the paper tray while print jobs are inprocess.• Flex, fan, and straighten the paper before loading it.• Do not load stacks of labels or transparencies in thecassette tray. Labels or transparencies must be fed usingthe Multipurpose Tray.• Do not load wrinkled, creased, damp, or highly curledpaper.• Do not mix paper types in the paper tray.• Use only recommended print media. See Chapter XX,“Paper Specifications.”• Make sure that the recommended print side is facingdown when loading the paper into Tray 2 or optionalTray 3 and facing up into the Multipurpose Tray (Tray 1).• Keep print media stored in an acceptable environment.Understanding the Paper PathThe following illustration shows the printer’s paper path.Understanding this path will help you locate paper jams. Thepaper is picked up from the Multipurpose Tray, Cassette Tray,or 2nd Cassette Tray and passed under the Transfer Drum. Itthen passes through the Fuser Unit and is delivered to theOutput Tray on the top of the printer.Paper jams occur in the following three areas:1. The Input Area.2. The Engine Area.3. The Output Area.note: Frequent jams occurring in a specific area indicatethat the area should be checked, repaired, or cleaned.SuperScript 1450/1450N Paper PathInputAreaEngine Area Output Area