NEC SuperScript 1450 User Manual

Contents

NEC SuperScript 1450 User Manual Manual pdf 93 page image

NEC Warranty and Service 93CUSTOMER SERVICENEC W ARRANTY AND S ERVICEYour SuperScript 1400 Series printer comes with a one-yearexchange warranty. The complete warranty is providedbelow. All repair requests must be prequalified by callingNEC Product Support at 800-632-4650.NEC Service ContractsThe initial one-year warranty period comes with two options.The first one is where you must return your product forrepair or replacement. The second one, is where NEC willship a replacement product without receiving the originalone first, if you gurantee return of your original product witha major credit card. Warranty extension and warrantyupgrade up to 3 years is available through NEC’s ServiceXpress (SM) brochure. NEC Customer Service and its dealersoffer a complete range of services, including onsite repairsand maintenance. Several maintenance agreement programsare available to meet your needs and budget, including:• Onsite agreements on a yearly or multi-yearly basiswhich ensure priority response from NEC CustomerService and Support• Per-incident repair services for scheduled maintenance.• Extended exchange warranties with pre-paid shipping.To discuss an extended warranty or a service contract,contact NEC Customer Service at 800-632-4650.note: This product requires specific computer hardwareand software configurations to operate as specified byNEC. It is the owner's responsibility to supply thesesupporting items, and where necessary, to reconfigureand/or furnish additional hardware and/or software asrequired or specified by NEC to assure normal productoperation. NEC incurs no obligation to furnish or installsaid items. NEC reserves the right to modify or updateSuperScript software as it deems necessary and todetermine distribution policies for such changes toexisting owners.S UPER S CRIPT 1400 S ERIESP RINTER L IMITED W ARRANTYNEC TECHNOLOGIES, INC. (hereinafter NECTECH)warrants this Product to be free from defects in material andworkmanship and agrees to repair or replace any part of theenclosed unit which proves defective under these terms andconditions.Warranty PeriodLabor is warranted for one (1) year from the date of the firstconsumer purchase. Parts are warranted for one (1) year fromthe date of the first consumer purchase. The Toner Cartridgeis warranted until it runs out of toner or until its usable lifeexpires, whichever occurs first.Warranty CoverageThis warranty may be enforced only by the first consumerpurchaser and it is not transferable.Except as specified below, this warranty covers all defects inmaterial or workmanship and agrees to repair or replace (atNectechs option) any part of the enclosed unit. The followingare not covered by this warranty:1. Any Product which is not distributed in the U.S.A. orCanada by NECTECH or which is not purchased in theU.S.A. or Canada by the first consumer purchaser.2. Any Product on which the serial number has beendefaced, modified, or removed.3. Damage, deterioration, or malfunction resulting from:a. Accident, misuse, abuse, neglect, fire, water, lightning, orother acts of nature, improper storage, unauthorizedproduct modification, or failure to follow instructionssupplied with the Product.b. Alteration, repair, or attempted repair by anyone notauthorized by NECTECH.c. Any shipment of the Product (claims must be presentedto the carrier).d. Removal or installation of the Product.e. Any other cause which does not relate to a Productdefect.