124 Adding TM 3.0 Web users553-3001-230 Standard 10.01 September 20072 Click Apply.End of ProcedureInstalling and configuring desktop servicesProcedure 21Installing and Configuring Desktop ServicesThe following procedure outlines the steps required to install and configure DesktopServices.1 Install TM 3.0. See “Adding TM 3.0 Web users” on page 111.2 Create accounts for Help Desk users and End Users as required.3 Log in to the Web as Administrator, and go to the User Groups page.To navigate to the Administrator Login page, place /admin after the TM 3.0 IPaddress or host name in the Web browser.Example: http://TM3.0 IP address or host name/admin4 Configure the Help Desk, Default, and End User Access Profiles as desired.By default, Help Desk users are given read/write access to all features. Default andEnd Users have read-only access to 21 features.To enable Help Desk users to make changes to other user’s telephone configurationdata, make sure that they have access to the Find Telephones page.5 Enter the Help Desk user’s Login Name and Access Profile in the user’s CNDDirectory entry. See “Enable Web desktop access in the CND Directory” onpage 124.6 Enter the End User’s Login Name and Access Profile in the user’s CND Directoryentry. See “Enable Web desktop access in the CND Directory” next.7 Select the desired Web Reporting Role in the user’s CND Directory entry.End of ProcedureEnable Web desktop access in the CND DirectoryEnd users access the TM 3.0 Desktop Services Website to view information about, andmake changes to, their telephones.Although end users can be given a TM 3.0 user account similar to Navigator users, theonly supported authentication method for end users is CND authentication.
