10 Troubleshooting FundamentalsTable 2Interpreting SSL acceleration log filesMessage Severity Type DescriptionFailed to initialize SSLhardwareERROR Traffic processing The SSL accelerationhardware failed toinitialize and the NVGruns with degradedperformance.Set CSWIFT as default INFO Startup The NVG is usingCSWIFT SSLhardware acceleration.ssl-hw-fail ALARM (MAJOR) System control The SSL hardwareacceleration cardcould not be found orinitiated and the NVGruns with degradedperformance.Using type> hardwareINFO Startup The NVG is usinghardware for SSLacceleration.Log files View the log files to see the history of system events.This troubleshooting guide documents only the most common messagesfrom the ssl.log./maint/debug/proxydebug [on|off|once]on: enable simpleproxy to print out debug message.off: disable simpleproxy to print out debug message.once: enable simpleproxy to print out debug message only once.ATTENTIONEnabling proxydebug will use more CPU resource. Make sure to disable it afteryou finish debugging.Transmit the event log from the Nortel VPN Gateway to a file on a TFTP,FTP, or SFTP server. Specify the IP address or host name of the serveras well as the file name. The default value is TFTP.Table 3 "Log file types in a log dump" (page 11) lists the log file types ina log dump.Nortel VPN GatewayTroubleshooting GuideNN46120-700 01.01 Standard12 October 2007Copyright © 2007 Nortel Networks.