71CallPilot Mini/CallPilot 150 Installation and Maintenance GuideAppendix AModem AccessWhen there is no access to the CallPilot Mini/CallPilot 150 using a LAN connection or the serialport, you can use the modem to access to CallPilot Mini/CallPilot 150.Configuring your computer to access the CallPilot modemTo configure your computer to access the CallPilot modem, you must:• connect a telephone to your computer modem• create a Dial-Up Networking connection• install the Nortel Networks Modem Configuration UtilityConnecting a telephone to your computer modemIn order to access the CallPilot modem, you need a telephone connected to your computer modem.You use this telephone to log in to the System Administrator mailbox on the CallPilot system.From this mailbox you can access the CallPilot modem.If your computer has a modem with two telephone cable connectors, connect the telephone to thejack designated for a telephone. If you are unsure which connector is for a telephone, refer to thedocumentation that came with your modem.Note: Although you can access CallPilot Manager using the modem, Nortel Networksrecommends you use a LAN connection or an Ethernet crossover cable to access CallPilotManager.Modem access is intended for Nortel Networks support personnel and CallPilot Mini/CallPilot 150 distributors.Caution: The CallPilot modem uses three voice channels when connected to the supportcomputer. Nortel Networks recommends that you do not use the modem during peak usetimes.Do not connect the support computer modem to an internal (extension) line.Caution: Connect only an analog telephone to your computer modem. Do not connect aMeridian or Norstar digital telephone to your computer modem.