97CallPilot Reference GuideChapter 12Broadcast and Information messagesAbout Broadcast messagesYou can ask the System Administrator to send a Broadcast message if you need to send a messageto every initialized mailbox on your phone system. You can ask the System Administrator to senda Broadcast message to announce meetings, special company events, and reminders. Sending aBroadcast message eliminates recording and sending the same message several times.Broadcast messages play on all mailboxes initialized with CallPilot.Information mailbox greetingsYour business or department can use Information mailboxes to provide callers with messages andannouncements. You can record and update greetings for an Information mailbox.You can use Information mailbox greetings to:• announce sales• provide product lists• announce special eventsMake it easy for callers to access Information mailbox greetings by mentioning the Informationmailbox in the Automated Attendant, or by asking the operator to route enquiries to theInformation mailbox. Ask your System Administrator for details.Callers cannot leave messages in an Information mailbox. Callers automatically disconnect afterthey listen to an Information mailbox greeting.Note: Broadcast messages are not sent to Information or General Delivery mailboxes.
