20 Chapter 1 Understanding remote managementN0004999 01Figure 5 Pinouts for direct connect, Global RAD to computerRemote system management using ICSRTICSRT provides you with the configuration ability of the on-site telephone programming, as wellas a tool to schedule an off-site backup and to restore that backed-up information to the Norstarsystem.A folder on your computer contains Customer and connection information in a database (.mdb)file (Figure 6). This allows you to quickly identify the system you want to manage, and to quicklyconnect to the system by whatever method has been used to connect to the remote system. Theconnection record for each customer indicates what type of connection exists.Configuring a system using ICSRT is accomplished using one of three formats, all located underthe Run Tool menu on the main ICSRT screen.ï The Remote Set tool and the Browser tool provide two different ways to configure a Norstarsystem directly from your computer.ï OLP Worksheets are customizable Excel spreadsheets that can be filled in separately fromICSRT. These files are also stored in the same folder where the customer database is stored(Figure 6). You can use worksheets to both send configuration information to a Norstarsystem, and to upload existing information (acquire) from the Norstar system into theworksheets. Each version of MICS/CICS software has a workbook that includes all thefeatures for that version.Remotely backing up a Norstar system is accomplished by initiating an immediate backup, or byscheduling backups to occur at preset intervals. Backup files can be restored to the Norstar systemby initiating an immediate restore, or by scheduling a restore to occur on a preset date at a presettime. Scheduled backup files for each customer are stored within the same folder as the customerdatabase (Figure 6). If you use the Backup Restore tool to perform an immediate backup, the filesare stored at <ICSRT installed path>\backup\ in a file called FNVRAM.new, unless you indicatea different path on the Backup Restore screen.Global RAD/FastRAD9-pin, D-typemale connectorComputer port25-pin, D-typefemale connectorComputer port9-pin, D-typefemale connectorGlobal RAD/FastRAD25-pin, D-typemale connector1 OCO 82 RX 33 TX 24 DTR 205 GND 76 DSR 68 CTS 51 OCO 12 RX 23 TX 34 DTR 45 GND 56 DSR 68 CTS 8