Oce fx3000 User Manual

Also see for FX3000 SERIES: Quick setup guide User guide

Contents

102Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, RingMaster, Voice Mail, ananswering machine, an alarm system or other custom feature on a single phoneline with your machine, it may create a problem sending or receiving faxes.For Example: Your Océ machine handles the Caller ID subscriber services.However, if you subscribe to Call Waiting or some other custom service and itssignal comes through the line while your machine is sending or receiving a fax, thesignal can temporarily interrupt or disrupt the faxes. Océ’s ECM feature shouldhelp overcome this problem. This condition is related to the telephone systemindustry and is common to all devices that send and receive information on asingle, shared line with custom features. If avoiding a slight interruption is crucialto your business, a separate line with no custom features is recommended.Menu AccessDifficulties SuggestionsThe machine beeps when you try toaccess the RX Settings and TXSettings menus.If the Fax key is not illuminated, press it to turn on Fax mode. The RX Settings(Menu, 3, 1) and TX Settings (Menu, 3, 2) are available only when the machine isin Fax mode.Copy Quality DifficultiesDifficulties SuggestionsVertical streaks appear in copies. Either the scanner or the primary corona wire for printing is dirty. Clean them both.(See Cleaning the scanner glass on page 124 and Cleaning the corona wire onpage 126.)Printing DifficultiesDifficulties SuggestionsNo printout. Check that the machine is plugged in and the power switch is turned on. Check that the toner cartridge and drum unit are installed properly. (SeeReplacing the drum unit (485-4) on page 131.) Check the interface cable connection on both the machine and your computer.(See the Quick Setup Guide.) Check that the correct printer driver has been installed and chosen. Check to see if the LCD is showing an error message. (See Error messageson page 112.) The machine is online. On your PC, click Start, then Settings, and thenPrinters and Faxes. Right-click ‘Océ fx3000’. Make sure that ‘Use PrinterOffline’ is unchecked.The machine prints unexpectedlyor it prints garbage. Turn off the machine’s power switch and then turn it on again. If the errormessage continues leave the machine for several minutes and then try itagain. (The machine can be turned off for up to 4 days without losing faxesstored in the memory.) Check the settings in your application to make sure it is set up to work withyour machine. If you are using the parallel port connection, check that the port is BRMFC andnot LPT1.Handling Incoming Calls (Continued)Difficulties Suggestions