Troubleshooting and routine maintenance115ScannerLockedThe scanner lock is locked. Open the document cover, and then release thescanner lock lever.Press Stop.Toner Error The toner cartridge and drum unitassembly is not installed properly.Reinstall the toner cartridge.Toner LifeEndThe toner cartridge and drum unitassembly is not installed properly,or the toner cartridge is used upand printing is not possible.Do one of the following: Re-install the toner cartridge and drum unitassembly. Replace the toner cartridge with a new one.(See Replacing the toner cartridge (485-5)on page 128.)Toner Low If the LCD shows Toner Low, youcan still print; however, themachine is telling you that the tonercartridge is near the end of its lifeand the toner will soon run out.Order a new toner cartridge now.Too ManyTraysMore than one optional tray isinstalled.The maximum number of optional trays is one.Remove any additional trays.Unable toInit.(Initialize)Unable toPrintThe machine has a mechanicalproblem.Turn off the machine ’ s power switch and thenturn it on again. If the error message continuesleave the machine for several minutes and thentry it again. (The machine can be turned off forup to 4 days without losing faxes stored in thememory. See Checking if the machine has faxesin its memory on page 116.)Unable toScanThe machine has a mechanicalproblem.Turn off the machine's power switch and thenturn it on again. If the error message continuesleave the machine for several minutes beforeyou try it again. (The machine can be turned offfor up to 4 days without losing faxes stored in thememory. See Checking if the machine has faxesin its memory on page 116.)Document is too long for duplexscanning.Press Stop. Use a suitable size of paper forduplex scanning. See Scan on page 156.UR Mode in Use The machine is set to Unique Ringmode. You can not change theAnswer mode from Manual toanother mode.Set Unique Ring to Off. (See Turning off UniqueRing on page 48.)Error Message Cause Action