1 - 50Chapter 1 TroubleshootingFIP1.21 Other Printer ErrorStep Check Yes NoPossible causative parts:HVPS/MCU (PL12.1.19)LVPS (PL12.1.5)1Carrying out a test printingIs the printer able to test print?Checks by Chapter 2 Diagnostic [TEST PATTERN MODEMENU].Go to step 4. Go to step 2.2Checking LVPS (1)Remove SHIELD PLATE LVPS. (RRP12.1)Remove EP CARTRIDGE.Is the voltage across P/J11-13 <=> P/J11-14 on HVPS/MCU, 5 VDC?Go to step 3. Go to FIP2.1LVPS.3Checking LVPS (2)Remove EP CARTRIDGE.Is the voltage across P/J11-16 <=> P/J11-15 on HVPS/MCU, 3.3 VDC?ReplaceHVPS/MCU.(RRP12.10)Go to FIP2.1LVPS.4 Checking the test printing after installing EP CARTRIDGE.Is the printer reset?Go to FIP2.19Electrical Noise. Go to step 5.5Checking Interface CableDoes the problem still occur, after replacing InterfaceCable to connect the host with the printer?Go to step 6. End of work6Check after replacing HVPS/MCUReplace HVPS/MCU. (RRP12.10)Does the problem still occur, after replacing HVPS/MCU?Let the customerknow thatpossible causemay be in the hostcomputer.End of work