- 85 -When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed3 3. TroubleshootingStatus Message on the Display ScreenMessage displayedafter the button is pressedReferencePageError CodePaper jams 1st Line Open Cover 382, 383 page 892nd Line Paper Jam3rd Line Top Cover1st Line Check Duplex Unit 370, 371, 373 page 852nd Line Paper Jam1st Line Check Paper 401 page 872nd Line Paper Multi Feed3rd Line %TRAY%A message does notdisappear.1st Line Open Cassette 631, 632, 633, 634 page 922nd Line Paper Remain3rd Line %TRAY%1st Line Open Cover 637 page 912nd Line Paper Remain3rd Line Front Cover1st Line Open Cover 638 page 882nd Line Paper Remain3rd Line Top Cover1st Line Open Cover 639, 640 page 892nd Line Paper Remain3rd Line Top Cover1st Line Check Duplex Unit 641, 642 page 852nd Line Paper RemainError Code 370, 371, 373, 641, 642A paper jam has occurred around the duplexunit.1 Take out the duplex unit (1) by pullingit obliquely upward while holding thecenter recess on the back of printer.12 Check for jammed paper inside theprinter. If jammed paper remains,remove it.3 Check for jammed paper in the duplexunit. If jammed paper remains, pull itout gently.
