Other Issues- 149 -Troubleshooting7 Other IssuesThis section explains the issues you may encounter while operating your machine and how to solve them.Unable to Print from a ComputerMemo If the following information does not solve the trouble, contact your dealer. For troubles caused by an application, contact the manufacturer of the application.General Causes Common to Windows and Mac OS X For WindowsCause Remedy ReferenceThe machine is in sleep mode. Press the <POWER SAVE> key on the operator panel toenter the standby mode.If the sleep mode is not used, disable it from the <SET-TING> key > [Admin Setup] > [User Install] >[Power Save] > [Sleep].P.20The machine is turned off. Hold down the power switch for about a second to turnon the power.P.20An Ethernet or USB cable is unplugged. Check that the cable is plugged into the machine andcomputer properly.-Something is wrong with a cable. Replace it with a new cable. -The machine is off line. Press the <PRINT> key on the operator panel, and thenselect [On-Line].-An error message is displayed on thedisplay screen of the operator panel."Error Messages Displayed on the Screen" on P. 137 orpress the <?HELP> key on the operator panel.P.137The interface setting is disabled. Check the setting of the interface being used from theoperator panel.AdvancedSomething is wrong with the printfunction.Check if you can perform configuration print. P.77The LED indicator in the powerswitchis blinking at high speed per about0.3 second.The machine may be malfunctioning. Unplug the ACcord immediately. Contact your dealer.-Cause Remedy ReferenceThe machine is not set as the default printer. Set the machine as the default printer. -The output port for the printer driver isincorrect.Select the output port to which the Ethernet or USBcable is connected.-A print job from another interface is inprogress.Wait until the print job is done. -[Received invalid data] is displayed onthe display screen and printing cannot bedone.Press the <SETTING> key and select [Admin Setup] >[Print Setup] > [Print menu] > [Printer Adjust] >[Wait Timeout], and then select a longer time. Thedefault setting is 40 seconds.-A print job is automatically canceled. If using Print Job Control, the print job is not authorizedto print, or the Job Accounting log buffer may be full.Advanced
