Getting started > 23I NSTALLING DRIVERS AND UTILITIESThe installation instructions below refer to USB connection. For network connection detailsrefer to the Configuration Guide.If you are running Windows Server 2008, Server 2008 R2 or Server 2012, you may needto follow these steps to ensure the WIA service starts when using the scanner driver andActKey Utility:1. Click Start > Administrative Tools > Services.2. Double-click Services.3. Double-click Windows Image Acquisition (WIA).4. From the Startup type menu, select Automatic.5. Under Service status, click Start.6. Click OK.NOTEExample screenshots have been used throughout and may not represent yourmachine, however the procedure is the same.NOTEYou must be logged on as an administrator or a member of the Administratorsgroup in order to complete this procedure. If your computer is connected to anetwork, network policy settings may also prevent you from completing thisprocedure.NOTEIn the case of Server 2008, Server 2008 R2, Server 2012 or Server 2012 R2,Desktop Experience needs to be installed.
