11. General Information118Limited Warranty11.4 Limited WarrantyPANASONIC CONSUMER ELECTRONICS COMPANY,DIVISION OF PANASONIC CORPORATION OFNORTH AMERICAOne Panasonic Way, Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC.San Gabriel Industrial Park,Ave. 65 de Infantería, Km. 9.5,Carolina, Puerto Rico 00985Panasonic Facsimile ProductLimited WarrantyLimited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, PanasonicConsumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”)will, for the length of the period indicated on the chart below, which starts with the date of original purchase(“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b)replace it with a new or a refurbished product. The decision to repair or replace will be made by thewarrantor.Batteries, antennas, ink film, toner cartridge, drum unit, and ink cartridge (as may be applicable), andcosmetic parts (cabinet) are not warranted under this Limited Warranty.During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” LimitedWarranty period, there will be no charge for parts. You must carry-in or mail-in your product during theLimited Warranty period. This Limited Warranty only applies to products purchased and serviced in theUnited States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and onlycovers products purchased as new. A purchase receipt or other proof of the original purchase date isrequired for Limited Warranty service.Carry-In or Mail-In ServiceFor Carry-In or Mail-In Service in the United States call 1-800-HELP-FAX (1-800-435-7329)For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOTCOVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVERdamages which occurred in shipment, or failures which are caused by products not supplied by thewarrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result fromaccidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-upadjustments, signal reception problems, misadjustment of consumer controls, improper maintenance,power line surge, improper voltage supply, lightning damage, modification, or commercial use (such as in ahotel, office, restaurant, or other business), rental use of the product, service by anyone other than aFactory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTYCOVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIALDAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OFTHIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, cost of having someoneremove or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are notexclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THEWARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.FAX categories Parts LaborLaser FacsimileThermal Transfer Facsimile 6 Months1 (one) Year6 Months1 (one) Year