To customise the message manager’s mailbox1. Log in to the Message Manager’s mailbox.2.33.1 to change the password.2to accept.4. Enter the password, then# .5.2 to accept.6. Enter the desired number.1to change or assign the operator’s extension.2to accept.3to delete, then go to step 9.• Operator 1’s extension number cannot be deleted.7. Dial the extension number.8.2 to accept.9. Repeat steps 6–8 to assign or to delete the extension number for the Day, Night, Lunch and BreakModes for each operator.10. Enter the desired number.1to change or assign the telephone number 1 setting.2to accept the current setting, then go to step 13.11. Dial the telephone number (0 –9 , [max. 32 digits]).• Make sure you begin the telephone number with an outside line access number (to seize anoutside line).12.2 to accept.13. Enter the desired number.1to change or assign the telephone number 2 setting.2to accept the current setting.14. Dial the telephone number (0 –9 , [max. 32 digits]).15.2 to accept.Recording MessagesThe Message Manager is responsible for recording various system messages (menus, voice labels, systemprompts, and system caller names) and is also responsible for maintaining the following:• Company Greetings:A maximum of 32 company greetings for business/non-business and lunch/break hours as well as holidayscan be selected, recorded, or deleted as necessary.• Company Name• Custom Service Menus:A maximum of 200 custom service menus can be recorded. These menus guide callers to the servicesthey require without the need for a human operator.• Voice Labels:A maximum of 20 Mailbox Groups can be created by the System Administrator. Each list can have a voicelabel.• System Prompts:The Message Manager can change system prompts by recording new prompts and restoring them.User Manual 2992.2.2 Message Manager Features
