Panasonic KX-TVM50 Feature Manual

Also see for KX-TVM200: Programming manual Getting started Installation manual Operating instructions Feature manual

Contents

Panasonic KX-TVM50 Feature Manual Manual pdf 14 page image

2.2 System Features2.2.1 Alternate Extension GroupDescriptionA group of extensions that require a different call transfer sequence than other extensions and are thereforeplaced into a separate group.Programming Manual References"Alternate Extension" in 2.4.3.2 Operator Service No. 1, 2, and 32.2.2 Auto ForwardingDescriptionMoves or copies unplayed messages from one mailbox to another after a specified period of time has passed.This feature is only available when the mailbox’s "Auto Forwarding" parameter is set to "Yes". A message canbe forwarded up to 9 times, and forwarding stops at the 9th designated mailbox. Note that you cannot autoforward messages to the Mailbox Group, and messages marked as "private" cannot be forwarded. Also, amessage is never forwarded to the original sender of the message.Programming Manual References2.1.6 Auto Forwarding2.2.3 Automated AttendantDescriptionAllows you to direct incoming calls without the use of an operator. Callers can be redirected to the desiredextension in one of the following ways:a. Dial extension numbers directlyb. Spell the name of the desired party using the dial keys on their telephones (see 2.2.18 Dialling byName)c. Listen to all subscriber names and select the desired extension (see 2.2.27 List All Names)Automated Attendant (AA) answers incoming calls and redirects them to the desired extension based onnumbers dialled by callers.When calls from extensions are transferred to other subscribers, "Transferring you to (name)." can be heardby callers before the calls are transferred. This feature is not available when the name of called party is notrecorded.The service can be programmed for day, night, lunch, and break time modes, and is available for both Portand Trunk Services.Callers will reach Automated Attendant service when:a. The Incoming Call Service of a trunk or port is set to "Automated Attendant Service" (see "Incoming CallService" in 2.3.1.1 Call Service in the Programming Manual).b. The call service of a Holiday is set to "Automated Attendant Service" (see "Service" in 2.4.2.1 HolidayService No. in the Programming Manual).c. They press [#8] (Automated Attendant Service Access Command) during a call.14 Feature Manual Document Version 2.1 2008/042.2.3 Automated Attendant