Panasonic KX-TVM50 Feature Manual

Also see for KX-TVM200: Programming manual Getting started Installation manual Operating instructions Feature manual

Contents

Panasonic KX-TVM50 Feature Manual Manual pdf 24 page image

2.2.25 Intercom Paging (APT/DPT Integration Only)DescriptionAllows callers to page subscribers by PBX paging (there are different kinds of PBX paging, and these can bespecified by VPS programming) when the subscribers have set Intercom Paging for Call Transfer or when thesubscribers have set Intercom Paging for Incomplete Call Handling. The caller is briefly placed on hold whilethe VPS announces the page and until the subscriber answers the page. The subscriber can answer the pagefrom any extension using the paging answer code; this code is specified in the PBX User Manual. If Caller IDinformation is received and the caller’s name has been recorded for the Caller Name Announcement feature,the name will be announced at the end of the page.Conditions• If the same telephone number is programmed for both the system and personal caller name announcement,the VPS will announce the personal caller name.• To utilise this feature, the following settings are necessary.1. Assign an Intercom Paging Group to the desired Class of Service (see "Intercom Paging Group" in2.2.1 Class of Service in the Programming Manual). If set to "All", all Intercom Paging Groups areassigned to the COS.2. Set "No Answer Time for Intercom Paging" to the desired setting (see "No Answer Time for IntercomPaging" in 2.5.4.5 PBX Parameters in the Programming Manual).3. If necessary, change the Paging Code of the Intercom Paging Group you selected in step 1 (see"Paging Code" in 2.5.4.5 PBX Parameters in the Programming Manual). You can also set all IntercomPaging Groups to the same Paging Code ("Paging Code for All Groups").Programming Manual References"Intercom Paging Group" in 2.2.1 Class of Service2.5.4.9 Intercom Paging Parameters2.2.26 Interview ServiceDescriptionAllows the VPS to "interview" a caller by playing a series of prerecorded questions and recording the caller’sresponses.As the callers answers questions, they are recorded into an interview mailbox.– After a caller records the answers, the interview mailbox lights a message waiting lamp on the interviewmailbox owner’s extension.– When retrieving the messages, the subscriber only hears the answers to the questions.In order to use Interview service, at least one interview mailbox must be created in the VPS (see 2.1.3 MailboxParameters in the Programming Manual).Callers will reach an interview mailbox when:a. The Incoming Call Service of a trunk or port is set to "Interview Mailbox" (see "Incoming Call Service" in2.3.1.1 Call Service in the Programming Manual).b. The call service of a Holiday is set to "Interview Mailbox" (see "Service" in 2.4.2.1 Holiday Service No. inthe Programming Manual).c. A Custom Service or Personal Custom Service option is set to transfer callers to an interview mailbox (see2.1.8 Personal Custom Service or 2.4.4 Custom Service in the Programming Manual).24 Feature Manual Document Version 2.1 2008/042.2.26 Interview Service