Panasonic KX-TVM50 Feature Manual

Also see for KX-TVM200: Programming manual Getting started Installation manual Operating instructions Feature manual

Contents

Panasonic KX-TVM50 Feature Manual Manual pdf 8 page image

1.1 What is a VPS?1.1.1 Introduction to VPS FeaturesDescriptionThe VPS handles incoming and outgoing calls. When a call comes in, it answers, forwards to appropriateextensions, takes and stores messages, and notifies subscribers when messages are left. Subscribers maysend and transfer messages to other subscribers within the VPS. The VPS is easy to use, providing voiceguidance (referred to as "system prompts") to callers, directing them to press certain buttons to access desiredfeatures.Unlike handwritten messages or those left with answering services, VPS messages are confidential; they arestored in a mailbox and retrieved only with the subscriber’s password. Other advantages of the VPS are clarityand accuracy, which are commonly lacking with written messages. The messages come directly from the caller,in the caller’s own voice. To further ensure accuracy, the VPS allows the sender to correct or change messagesbefore saving them. Messages can be erased or transferred by the recipient.1.1.2 Basic FeaturesDescriptionGreeting CallersThe VPS greets callers with a prerecorded message that includes directions for leaving and editing messages.The VPS can list single-digit numbers for each available extension or mailbox. Callers who know the extensionof the person they wish to reach may dial the extension number at any time. Callers with rotary telephones aretransferred to a preprogrammed destination, which is normally an operator or the General Delivery Mailbox.Sending MessagesCallers can review and edit messages before leaving them in a mailbox. Subscribers can send messages toan individual or to several mailboxes at once. Extension users can also receive verification when messagesthey send to other subscribers have been received.Receiving MessagesSubscribers can receive messages from outside callers and other subscribers. The total amount of recordingtime for all messages, as well as the maximum length of each message may be limited by the subscriber’sClass of Service (COS). The VPS can notify subscribers when they have new messages by sending a beeperpage, an E-mail, and even by calling subscribers’ home or mobile phones. For subscribers who are onpremises, the VPS can also light the message waiting lamp on their extension telephones. Subscribers canchoose their preferred notification method. If the VPS is connected to the PBX using APT/DPT Integration,subscribers can press a preprogrammed button to record their telephone conversations into their ownmailboxes or into other subscribers’ mailboxes.8 Feature Manual Document Version 2.1 2008/041.1.2 Basic Features