Chapter 4: KX III Administration227Device DiagnosticsNote: This page is for use by Raritan Field Engineers or when you aredirected by Raritan Technical Support.Use this feature to download diagnostic information from the KX III to theclient machine.Two operations can be performed on this page: Execute a special diagnostics script provided by Raritan TechnicalSupport during a critical error debugging session. The script isuploaded to the appliance and executed. Once this script has beenexecuted, you can download the diagnostics messages using theSave to File function. Download the device diagnostic log for a snapshot of diagnosticsmessages from the KX III appliance to the client. This encrypted fileis then sent to Raritan Technical Support. Only Raritan can interpretthis file.Note: This page is accessible only by users with administrativeprivileges.1. Choose Diagnostics > KX III Diagnostics. The KX III Diagnosticspage opens.2. To execute a diagnostics script file emailed to you from RaritanTechnical Support, retrieve the diagnostics file supplied by Raritanusing the browse function.3. Click Run Script. Send this file to Raritan Technical Support.4. To create a diagnostics file to send to Raritan Technical Support,click Save to File and save the file locally from the Save As dialog.5. Email this file as directed by Raritan Technical Support.KX III Local Console - Administration FunctionsThe KX III provides at-the-rack access and administration via its localport. Access to KX III features are provided via the Local Console.The majority of administrative functions performed from the KX IIIRemote Console are also performed from the Local Console.This section is specific to Administrator tasks. For end user tasksperformed from the Local Console, see KX III Local Console (on page341).
