Samsung DS 24D User Manual

Also see for DS 24D: Quick reference guide User guide User instruction

Samsung DS 24D User Manual Manual pdf 17 page image

12CALL PROCESSINGSYSTEM HOLD• When you are connected to any call, press HOLD. The call will flashgreen at your keyset. If this call appears on a line key at other keysets,it will flash red at those keysets.• To take the caller off hold, press that key and the green flashing light willgo steady green again. Resume the conversation.NOTE: While on a call, pressing a line key, route key or flashing CALL but-ton will automatically put your first call on hold and connect you to the newcall. See Automatic Hold under Customizing Your Keyset.EXCLUSIVE HOLDTo place an outside call on hold at your phone so that other users cannot get it:• Press the HOLD button twice. The call will flash green on your keysetand this line will show a steady red light on other keysets.• To retrieve the call, press the flashing green line button or press theHOLD button a third time.NOTE: Intercom calls will always be placed on exclusive hold.REMOTE HOLDWhen you wish to place a call on hold at another station. Press TRANSFERand dial the station number (or press the appropriate DSS key). Press theHOLD key. This will place the call on system hold on an available CALL but-ton or Line Key at the remote station and return you to dial tone.NOTES:1. If the destination station does not have any free CALL buttons or linekeys you will hear No More Calls tone and must return to the other partyby pressing the TRANSFER key (or the RETURN soft key in the display).2. Intercom calls cannot be remote held.HOLD RECALLIf you leave a call on hold longer than the hold timer, it will recall your sta-tion. The button that the call appears on will have a slow flashing amber light.• When your phone rings, lift the handset or press the ANS/RLS orSPEAKER key to answer the recall.