Samsung DS 24D User Manual

Also see for DS 24D: Quick reference guide User guide User instruction

Samsung DS 24D User Manual Manual pdf 19 page image

14TRANSFERRING CALLSTransfer is used to send any call to another extension in one of two ways.You can do a screened transfer by informing the other extension who is call-ing or you can do a blind transfer without notification.• While on a call, press the TRANSFER key and dial an extension numberor group number. Your call is automatically put on transfer hold. ORPress a DSS key or station group key. Your call is automatically put ontransfer hold.• Hang up when you hear ringing (this is an unscreened or blind transfer).ORWait for the called party to answer and advise him/her of the call andhang up. If the transfer is refused, you will be reconnected to the outsideline when the called station hangs up or you can press TRANSFER toreturn to the outside party. If you wish to send the call to another exten-sion without waiting for the first station to hang up, simply press anoth-er DSS button. ORPress the CALL button or C.O. line key to return to the outside party andbegin the transfer process again.When you are transferring a call to a keyset set for Voice Announce or AutoAnswer, the transferred call will always ring.NOTES:1. After the inside party answers, you may alternate back and forthbetween the parties by pressing the TRANSFER key.2. If you receive No More Calls tone, that station has no key available to re-ceive another call. Press TRANSFER to return to the other party.3. You cannot transfer an Intercom call by pressing a DSS key. You mustpress the TRANSFER key and dial the destination extension number.TRANSFER WITH CAMP-ONWhen you are transferring a call to another station and you receive a busysignal, you may camp the call on to this station. Simply hang up when youhear the busy signal. The called party will be alerted that a call is waiting forthem.NOTE: If you receive No More Calls tone, that station has no key availableto receive another call. Press TRANSFER to return to the outside caller.