Troubleshooting_ 782. Pull the imaging unit out.• Do not touch the green surface of the imaging unit.• To prevent damage to the imaging unit, do not expose it to lightfor more than a few minutes. Cover it with a piece of paper, ifnecessary.3. Remove the jammed paper by pulling in the direction shown. To avoidtearing the paper, pull it out gently and slowly.If you do not see the jammed paper or if there is any resistance whenyou pull, stop and go to the next step.4. Unscrew the two screws on the guide envelope (steel plate) and lift upthe guide envelope.5. Remove the jammed paper by pulling in the direction shown. To avoidtearing the paper, pull it out gently and slowly.If the paper does not move when you pull, or if you do not see the paperin this area, check inside the machine (see "In the exit area" onpage 78).6. Place the guide envelope (steel plate) and screw back the two screws.7. Reinsert the imaging unit and toner cartridge.8. Open and close the top cover to resume printing.If the top cover is not completely closed, the machine will not oper-ate.In the exit areaClick this link to open an animation about clearing a jam.1. Open and close the top cover. The jammed paper is automaticallyejected from the machine.2. Remove the jammed paper by pulling in the direction shown. To avoidtearing the paper, pull it out gently and slowly.If you do not see the jammed paper or if there is any resistance whenyou pull, stop and go to the next step.3. Open the rear cover.
