220Section 10: Warranty InformationStandard Limited WarrantyWhat is covered and for how long?SAMSUNG TELECOMMUNICATIONS AMERICA, LLC(“SAMSUNG”) warrants that SAMSUNG’s handsets andaccessories (“Products”) are free from defects in materialand workmanship under normal use and service for theperiod commencing upon the date of purchase by the firstconsumer purchaser and continuing for the followingspecified period of time after that date:What is not covered?This Limited Warranty is conditioned upon proper use of theProduct.This Limited Warranty does not cover: (a) defects or damageresulting from accident, misuse, abnormal use, abnormalconditions, improper storage, exposure to liquid, moisture,dampness, sand or dirt, neglect, or unusual physical,electrical or electromechanical stress; (b) scratches, dentsand cosmetic damage, unless caused by SAMSUNG;(c) defects or damage resulting from excessive force or useof a metallic object when pressing on a touch screen;(d) equipment that has the serial number or theenhancement data code removed, defaced, damaged,altered or made illegible; (e) ordinary wear and tear;(f) defects or damage resulting from the use of Product inconjunction or connection with accessories, products, orancillary/peripheral equipment not furnished or approved bySAMSUNG; (g) defects or damage resulting from impropertesting, operation, maintenance, installation, service, oradjustment not furnished or approved by SAMSUNG;(h) defects or damage resulting from external causes such ascollision with an object, fire, flooding, dirt, windstorm,lightning, earthquake, exposure to weather conditions, theft,blown fuse, or improper use of any electrical source;(i) defects or damage resulting from cellular signal receptionPhone 1 YearBatteries 1 YearCase/Pouch/Holster 90 DaysOther Phone Accessories 1 YearDRAFTFOR INTERNAL USE ONLY