Sanyo DS35520 Owner's Manual

Also see for DS35520: Owner's manual

20TROUBLESHOOTING (Continued)Do you hear any sound now?Yes. Mute function was activated or Volume was turned down.No. Change ChannelsDo you hear any sound now?Yes. Problem is with program or signal (station, cable, or satellite reception).No. Adjust antenna direction/alignment; check connections to AV jacks.Did sound improve?Yes. Antenna misadjusted or AV cables were not fully seated.No. Select Mono sound from on-screen menu.No sound, Poor Stereo soundPress and holdthe Volumekey.VOLDid the black box disappear or disappear briefly then reappear?Yes. TV station is broadcasting a Caption text signal without any textual data.Press the RESET key twice (customized settings will be reset to factory defaults).To retain customized settings, just turn captioning off (see page 18).A Black box appears on the screenChange Channels.Yes. Set captioning on. Press the Caption key then press the 0 key to highlight Caption1.No. Tune to a channel that is broadcasting a closed-captioned program.No CaptioningIs the programyou are watchingclosed-captioned?Do you recognize the menu words now?Yes. A language other than English was selected.I don’t recognize words in the on-screen menuPress the RESETkey twice(personalizedsettings will bereset to factorydefaults).Did the problem go away?Yes. It may have been the channel scan memory or V-Guide settings.Cannot select or scan some channelsPress the RESETkey twice(personalizedsettings will bereset to factorydefaults).