20 Safety and Servicing Information TB8100 Service Manual© Tait Electronics Limited September 20061.4.5 Website AccessTo carry out level-1 and level-2 repairs, service centres need access to thesecured portion of the Tait Technical Support website(http://support.taitworld.com ). There are different access levels; thoserequired for level-1 and level-2 repairs are:■ level-1 repairs: associate access■ level-2 repairs: ASC and Tait-only accessLog-in passwords are needed for associate and Tait-only access; TechnicalSupport supplies service centres with the necessary log-in information. Theunsecured portion of the Technical Support website is accessible to thegeneral public. This type of access is called public access, and no log-inpassword is required.1.4.6 Items Available on WebsiteThe information available on the website is summarized in the following list.The PCB information is discussed in more detail below.Note Access to some types of information will depend on your level ofaccreditation. Contact your nearest Customer Service Organisa-tion for more details.■ Application Notes■ Firmware■ Fitting Instructions■ Installation Guides■ Installation and Operation Manuals■ PCB Information■ Product Alerts■ Programming Software■ Programming User Manuals■ Service Kit Templates■ Service Manual■ Software Release Notes■ Specifications■ Technical Notes
