Publication No. GEG-99199 Jun 0410-54 TallyGenicom Intelliprint mL260 User GuideCustom Page size and Microsoft Word, Word 2000, and Word 2003and where x indicates the network slot where the serial interface is installed and where yreflects the error number as shown below:ExampleAn error message of:NET2: ERROR3indicates that the serial interface which is located in network slot 2 has experienced a framing error.Obtaining Help and InformationSeveral sources of help and information are available, depending on the type of help you need:Your Point of PurchaseYour local vendor from whom you purchased this printer may be best equipped to help you. Yourvendor has specially trained service technicians available to answer questions and the equipment toanalyze your printer problems.Your Application VendorOften, “printing” problems have more to do with the application being used than with the printer.In this case, the application manufacture is the best source of help.Technical SupportTechnical Support is available world-wide. Please refer to your point of purchase for the appropriatecontact in your area.When calling for assistance, please have the following information readily available: Your phone number, fax number and shipping address. A description of the problem. The printer model.Error No. Description Action Required1 Overrrun Error Verify that all DTS, RTS and XON settings withinthe SERIAL SETUP menu are configured correctly.Check the pinout assignments of cabling betweenthe printer and the host.2 Parity Error Verify that the PARITY setting within the SERIALSETUP menu is configured correctly.Check the pinout assignments of cabling betweenthe printer and the host.3 Framing Error Verify that the SERIAL MODE, BAUD RATE, DATABITS, STOP BITS and PARITY settings within theSERIAL SETUP menu are configured correctly.4 Flow Control Error Verify that all DTS, RTS and XON settings withinthe SERIAL SETUP menu are configured correctly.Check the pinout assignments of cabling betweenthe printer and the host.