Problem solvingDocuTech 61xx Operator Guide 6-7Resolving an interposer problemResolving a finisher problemTable 6-2. Resolving an interposer problemProblem Suggested solutionsRepeated jams ininterposerFollow the jam clearance diagram in the Printer Fault Clearance windowcarefully to ensure all paper has been cleared.Make sure the stock in trays 4 and 5 have been loaded correctly. Refer tothe Satisfaction guides in chapter 4, “Technical Information”, for informationon loading stock in trays 4 and 5.Make sure the stock in trays 4 and 5 meet the specifications for these traysas indicated in the Satisfaction guides in chapter 4, “Technical Information”.Table 6-3. Resolving a finisher problemProblem Suggested solutionsRepeated jams in area14 (bindexer)The bindexer contains three bins used by the system to sort sets. Thecapacity of each bin is 125 sheets of substance 20 (75 g/m2) or 0.5 inch(13 mm) thickness.Include inserts and covers when considering the output capacity of thebindexer.125 sheets of substance 20 (75 g/m2) is equal to approximately:104 sheets of substance 24 (90 g/m2)78 sheets of substance 32 (120 g/m2)47 sheets of substance 110 (200 g/m2).Check that the sets in the bindexer are less than 0.5 inch (13 mm) thick.If the set exceeds 0.5 inch (13 mm) thickness, reprogram the job for fewersheets or reduce the number of heavy-weight sheets.When running collated, unfinished sets, the maximum sheet capacity of thebindexer can be set between 50 and 125.When running anything other than collated, unfinished sets, the maximumsheet capacity of the bindexer will remain at 125.Jammed binder tape,such as binder tapesticking together, orcosmetic defects inthe bound bookReplace the tape reel with a new reel using the procedure, "Replacing thebinder tape reel," in this guide.Refer to the binder tape reel storage information in this guide.Binder tape notpositioned correctly onthe top edge of theoutput printsAdjust the binder tape registration using the procedure, "Adjusting thebinder tape registration," in this guide.