Service Manual 4-75USB Port Verification1. Verify that the printer is Ready To Print.2. Insert the Printer Installer and Utilities CD-ROM into the computer.3. If the installer autoruns, exit the installer window.4. Connect a USB cable between the printer and computer USB ports. Thecomputer automatically detects the new hardware and creates a driver.NoteIf the files from the driver are not currently installed on the computer, youmust locate the driver files on the CD-ROM. Once the files have beenlocated, the computer installs the driver and automatically configures it tomatch the printer’s feature set.5. To test the connection, click the START button.6. Select SETTINGS and then PRINTERS.7. Locate the Phaser 8400 Color Printer icon and display its properties.8. From the General tab, click the Print Test Page button to generate the test print. Ifthe test page prints, the USB port is functioning normally.Network ProblemsThe Phaser 84400 printer maintains 6 logs in memory detailing network functions.The logs contain TCP/IP, NetWare and AppleTalk initialization events. The logs canalso be accessed remotely via CentreWare.The logs list events chronologically. The log is limited in length; when the log is fullthe printer stops recording data to the log. The logs are stored on the Hard Drive soonly new data is stored each time the printer’s power is cycled.There is a Connection Setup Page, Configuration Page, and a network resetavailable for troubleshooting Network problems.To print an Event Log or Runtime Log:1. Enter normal ‘Customer Mode’.2. From the main menu, highlight Troubleshooting and press OK.3. Scroll and highlight Network Log Pages and press OK.4. Highlight the appropriate menu item from the list and select OK.
