Troubleshooting158 Xerox ® VersaLink ® B400 PrinterUser GuidePrint-Quality ProblemsYour printer is designed to produce consistently high-quality prints. If you observe print-qualityproblems, use the information in this section to troubleshoot the problem. For more information, goto www.xerox.com/office/VLB400support.CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guaranteedoes not cover damage caused by using unsupported paper or specialty media. The XeroxTotal Satisfaction Guarantee is available in the United States and Canada. Coverage couldvary outside these areas. Please contact your local representative for details.Note: To ensure consistent print quality, the toner cartridges and imaging units for many models ofequipment are designed to cease functioning at a predetermined point.Controlling Print-QualityVarious factors can affect the quality of the output of your printer. For consistent and optimum printquality, use paper designed for your printer and set the paper type correctly. Follow the guidelines in thissection to maintain optimum print quality from your printer.Temperature and humidity affect the quality of the printed output. The guaranteed range for optimalprint quality is 15–28ºC (59–82ºF) and 20–70% relative humidity.Paper and MediaYour printer is designed to use various paper and other media types. Follow the guidelines in this sectionfor the best print quality and to avoid jams:• Use only Xerox approved paper. For details, refer to Supported Paper on page 96.• Use only dry, undamaged paper.CAUTIONS: Some paper and other media types can cause poor output quality, increased paperjams, or damage your printer. Do not use the following:• Rough or porous paper• Inkjet paper• Non-laser glossy or coated paper• Paper that has been photocopied• Paper that has been folded or wrinkled• Paper with cutouts or perforations• Stapled paper• Envelopes with windows, metal clasps, side seams, or adhesives with release strips• Padded envelopes• Plastic media• Transparencies
