Contents6 Xerox ® VersaLink ® B400 PrinterUser GuideSupplies...........................................................................................................................................................................129Consumables ........................................................................................................................................................129Routine Maintenance Items ...........................................................................................................................129Ordering Supplies ................................................................................................................................................130Toner Cartridges ..................................................................................................................................................132Recycling Supplies...............................................................................................................................................133Managing the Printer ................................................................................................................................................134Viewing the Meter Reading ............................................................................................................................134Printing the Billing Summary Report ...........................................................................................................134Moving the Printer ......................................................................................................................................................1358 Troubleshooting 137General Troubleshooting .........................................................................................................................................138Printer Does Not Power On..............................................................................................................................138Printer Resets or Powers Off Frequently .....................................................................................................139Printer Does Not Print........................................................................................................................................139Printing Takes Too Long ...................................................................................................................................140Document Prints From Wrong Tray .............................................................................................................141Automatic 2-Sided Printing Problems .........................................................................................................141Printer is Making Unusual Noises..................................................................................................................141Paper Tray Will Not Close ................................................................................................................................141Condensation has Formed Inside the Printer...........................................................................................142Paper Jams ....................................................................................................................................................................143Locating Paper Jams ..........................................................................................................................................143Minimizing Paper Jams .....................................................................................................................................144Clearing Paper Jams ..........................................................................................................................................145Troubleshooting Paper Jams ..........................................................................................................................156Print-Quality Problems ..............................................................................................................................................158Controlling Print-Quality...................................................................................................................................158Paper and Media .................................................................................................................................................158Solving Print-Quality Problems.......................................................................................................................159Getting Help..................................................................................................................................................................163Viewing Warning Messages on the Control Panel..................................................................................163Viewing Current Errors on the Control Panel ............................................................................................163Using the Integrated Troubleshooting Tools ...........................................................................................163Online Support Assistant ..................................................................................................................................164Information Pages..............................................................................................................................................164More Information ...............................................................................................................................................164A Specifications 165Printer Configurations and Options .....................................................................................................................166Available Configurations ..................................................................................................................................166Standard Features ..............................................................................................................................................166Options and Upgrades ......................................................................................................................................167Physical Specifications ..............................................................................................................................................168Weights and Dimensions .................................................................................................................................168