Troubleshooting164 Xerox ® VersaLink ® B400 PrinterUser GuidePrinting the Error History Report1. At the printer control panel, press the Home button.2. To print the Error History Report, touch Device > Support > Support Pages > Error History Report.3. To return to the Home screen, press the Home button.Online Support AssistantThe Online Support Assistant is a knowledge base that provides instructions and troubleshooting helpto solve your printer problems. You can find solutions for print-quality problems, paper jams, softwareinstallation issues, and more.To access the Online Support Assistant, go to www.xerox.com/office/VLB400support.Information PagesYour printer has a set of information pages that you can print. These pages include configuration andfont information, demonstration pages, and more. For details, refer to Information Pages on page 28.More InformationYou can obtain more information about your printer from these sources:Resource LocationInstallation Guide Packaged with the printer.Other documentation for your printer www.xerox.com/office/VLB400docsTechnical support information for your printer;including online technical support, Online SupportAssistant, and print driver downloads.www.xerox.com/office/VLB400supportInformation Pages Print from the control panel. For details, refer toInformation Pages on page 28.Order supplies for your printer www.xerox.com/office/VLB400suppliesA resource for tools and information, includinginteractive tutorials, printing templates, helpful tips,and customized features to meet your individual needs.www.xerox.com/office/businessresourcecenterLocal sales and Technical Customer Support www.xerox.com/office/worldcontactsPrinter registration www.xerox.com/office/registerXerox ® Direct online store www.direct.xerox.com/
