SolutionsProbable CausesRemove the paper, smooth it out, and reload it. If it stillmisfeeds, do not use that paper.The tray contains warped or wrinkled paper.Remove the moist paper and replace it with new, drypaper.The paper is moist from humidity.Use only Xerox approved paper. For more information,refer to Supported Paper.Using paper of the wrong size, thickness, or type.With a clean, lint-free cloth moistened with water, wipethe feed rollers until they are clean. For more informa-tion, refer to Cleaning The Printer.The feed rollers are dirty.Label and Envelope MisfeedsSolutionsProbable CausesThe label sheet is facing the wrong way in the tray. • Load label sheets according to the instructions fromthe manufacturer.• Load labels in the tray, face up.• For more information, refer to Labels.Do not use any sheet where labels are missing, curled,or pulled away from the backing sheet.Labels are missing, curled, or pulled away from thebacking sheet.You can print envelopes from the Bypass Tray or Tray1.For more information, refer to Envelopes.Envelopes are loaded incorrectly.Envelopes are wrinkling. • The heat and pressure of the laser printing processcan cause wrinkling.• Use supported envelopes. For more information, referto Guidelines for Printing Envelopes.NoteWhen you load envelopes long-edge feed, ensure thatyou specify landscape orientation in the print driver.Paper Jam Message Stays OnNoteCheck for, and remove, torn pieces of paper in the paper path.SolutionsProbable CausesRecheck the paper path and make sure that you haveremoved all of the jammed paper.Some paper remains jammed in the printer.Xerox® VersaaLink® B600/B610 Printer8-16User GuideTroubleshooting
