TroubleshootingXerox ® WorkCentre® 3615 Black and White Multifunction Printer 183User GuideViewing Job Status on the Control PanelTo view current or saved jobs on the control panel:1. At the control panel, press the Job Status button.In the top portion of the screen, a list of current jobs appears.2. To view a list of secure prints, touch Secure Jobs.3. To view a list of secure faxes received, touch Secure Fax Receive.To print a detailed list of last 20 print, copy, fax, or scan jobs that have processed:1. At the printer control panel, press the Machine Status button.2. Touch Information Pages.3. Use the arrows to navigate the screens, then touch Job History.4. Touch Print.Using the Integrated Troubleshooting ToolsYour printer has a printable set of reports. Two of them, the Demo Page and the Error History report, canhelp with troubleshooting certain problems. The Demo Page prints an image to show the current abilityof the printer to print. The Error History report prints information on the most recent printer errors.Printing Reports1. At the printer control panel, press the Machine Status button.2. Touch Information Pages.3. Use the arrows to navigate, then select a report.4. Touch Print.Specifying the Source Tray for Printing Reports1. At the printer control panel, press the Machine Status button.2. Touch Tools > Tray Management > Tray Priority.3. To specify a default source tray, select First, then select the tray from which to print reports.4. Click OK.Viewing Meter Readings1. At the printer control panel, press the Machine Status button.2. Touch Meter Readings.3. After viewing the readings, touch X to close the window or press the Services Home button to returnto the Services Home menu.
