Troubleshooting184 Xerox ® WorkCentre® 3615 Black and White Multifunction PrinterUser GuideOnline Support AssistantOnline Support Assistant is a knowledge base that provides instructions and troubleshooting help tosolve your printer problems. You can find solutions for print-quality problems, paper jams, softwareinstallation issues, and more.To access the Online Support Assistant, go to www.xerox.com/office/WC3615support.Information PagesYour printer has a printable set of information pages. These include configuration and font information,demonstration pages, and more.More InformationYou can obtain more information about your printer from these sources:Resource LocationInstallation Guide Packaged with the printer.Other documentation for your printer www.xerox.com/office/WC3615docsRecommended Media List United States: www.xerox.com/paperEuropean Union: www.xerox.com/europaperTechnical support information for your printer;including online technical support, Online SupportAssistant, and driver downloads.www.xerox.com/office/WC3615supportInformation Pages Print from the control panel, or from CentreWareInternet Services, click Status > Information Pages.CentreWare Internet Services documentation In CentreWare Internet Services, click Help.Order supplies for your printer www.xerox.com/office/WC3615suppliesA resource for tools and information, includinginteractive tutorials, printing templates, helpful tips,and customized features to meet your individualneeds.www.xerox.com/office/businessresourcecenterLocal sales and support center www.xerox.com/office/worldcontactsPrinter registration www.xerox.com/office/registerXerox ® Direct online store www.direct.xerox.com/