TroubleshootingWorkCentre 6505 Color Laser Multifunction PrinterUser Guide188Problems with the PrinterIf you encounter a problem with your printer, use the following table to troubleshoot and fix theproblem. For additional troubleshooting information, see Troubleshooting Overview on page 182.WARNING: Never open or remove printer covers that are secured with screws unless instructed inthe manual. A high-voltage component can cause electric shock. Do not try to alter the printerconfiguration or modify any parts. An unauthorized modification can cause smoke or fire.CAUTION: Probable causes of trouble are that the printer, computer, server, or other hardware isnot correctly set for the network environment you are using.Symptom Reason/SolutionNo power. Is the power to the printer turned off?Press the power button to the On position to turn on the power.Is the power cord disconnected or not securely connected?Turn off the power to the printer, then connect the power cord to the poweroutlet again. Turn on the power to the printer.Is the power cord connected to a power outlet with the correct voltage?Connect the printer exclusively to a power outlet with a suitable voltageand current rating. For details, see Electrical Specifications on page 214.Is the printer connected to an uninterruptible power supply?Turn off the power to the printer, then connect the power cord to a suitablepower outlet.Is the printer connected to a power strip shared with other high-powerdevices?Connect the printer to a power strip that is not shared with otherhigh-power devices.Cannot print. Is the Ready indicator turned off?The printer is in Energy Saver mode or in the menu setting mode. Fordetails, see Control Panel on page 20.Is there a message displayed on the control panel?Read the message and follow the instructions to correct the problem. Fordetails, see Control Panel Messages on page 184.
