Getting HelpWorkCentre 7425/7428/7435User Guide237Getting HelpThis section includes:• Control Panel Messages on page 237• Fax and Scan Alerts on page 237• Online Support Assistant on page 237• Weblinks on page 237Control Panel MessagesXerox provides several automatic diagnostic tools to help you produce and maintain print quality.The control panel provides you with information and troubleshooting help. When an error or warningcondition occurs, the control panel displays a message informing you of the problem.Fax and Scan AlertsAlerts provide messages and instructions for helping the user solve problems that may arise whenfaxing or scanning. Alerts can be viewed through CentreWare IS or through the Xerox Support Centreutility. Alerts can also be viewed by touching More Status in the print options (driver).Note: Fax errors do not prevent scanning, copying, or printing activities.Online Support AssistantThe Online Support Assistant is a knowledge base that provides instructions and troubleshooting helpto solve your printer problems. You can find solutions for print quality, copy quality, media jams,software installation, and much more.To access the Online Support Assistant, go to:www.xerox.com/office/WC7425_WC7428_WC7435supportWeblinksXerox provides several web sites that offer additional help on your printer.Resource LinkTechnical support information for yourprinter.www.xerox.com/office/WC7425_WC7428_WC7435supportSupplies for your printer www.xerox.com/office/WC7425_WC7428_WC7435supplies
