TroubleshootingGetting HelpThis section includes:• Control Panel Messages ..............................................................................................................................................276• Using the Integrated Troubleshooting Tools ......................................................................................................277• More Information ..........................................................................................................................................................280Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality.Control Panel MessagesThe printer control panel provides information and troubleshooting help. When a fault or alert conditionoccurs, the control panel displays a message informing you of the problem. In many cases, the controlpanel also displays an animated graphic showing the location of the problem, such as the location of apaper jam. For many status and alert messages, the control panel Help button provides additionalinformation.Control Panel HelpTo view more information about error or status messages on the control panel, touch the Help button.The control panel menu items also have associated help text that describes the menu item.276 Xerox ® WorkCentre® 7970 Multifunction PrinterUser Guide
