Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint286Viewing Call StatisticsYou can enter the view call statistics screen during an active call. Information includes: Total Bandwidth: Uplink Bandwidth and Downlink Bandwidth. Video: Resolution, Codec, Bandwidth, Frame Rate, Jitter, Total Packet Lost, Packet Lost(%). Protocol used during a call. Device information of the far site. Audio: Codec, Bandwidth, Sample Rate, Jitter, Total Packet Lost, Packet Lost(%) Share: Resolution, Codec, Bandwidth, Frame Rate.Use the remote control to select More->Call Statistics during an active call to view callstatistics.Using Diagnostic MethodsThe endpoint supports the following diagnostic methods: Audio Diagnose: Check whether the audio input device and audio output device areworking properly. Camera Diagnose: Check whether the camera can pan and change focus normally. Ping: Check whether the endpoint can establish contact with the IP address that youspecify. Trace Route: Display the route (path) and measure transit delays of packets across anInternet Protocol (IP) network.Above diagnostic methods can be configured using remote control. Ping and Trance Route canalso be configured via web user interface.To diagnose audio via the remote control:1. Select Menu->Diagnose menu.2. Select Audio Diagnose, and then press .3. Speak into the microphone.4. Check whether the microphone can pick up audio and play back the audio properly.If the endpoint plays back the audio normally, it means that audio works well.5. Press to stop audio diagnostics.To diagnose the camera via the remote control:1. Select Menu->Diagnose menu.2. Select Camera Diagnose, and then press .3. Press navigation keys to adjust the camera position.