Troubleshooting264 3ware SAS/SATA RAID Software User Guide, Version 9.5.1Error and Notification Message Details0001 Controller reset occurredEvent TypeInformationCauseThe device driver has sent a soft reset to the 3ware RAID controller. Thedriver does this when the controller has not responded to a command withinthe allowed time limit (30 sec.). After the soft reset command has been sent,the driver will resend the command.ActionIf this message occurs more than three times a day, collect the system logs andcontact Technical Support.See AlsoFor how to collect the system logs, see http://www.3ware.com/kb/article.aspx?id=12278For more information regarding FreeBSD installation, see KB articles 14850:http://www.3ware.com/kb/article.aspx?id=148500002 Degraded unitEvent TypeErrorCauseAn error was encountered and the unit is now operating in degraded (non-redundant) mode. This is usually due to a drive failure or the physical removalof a drive from a redundant unit.ActionCheck hardware connections and reseat the drive or drives. Rescan thecontroller from 3DM or CLI to see if the unit has been restored. If you areable to restore the unit before any data has been written to the unit, a rebuildwill not be necessary. If the unit remains degraded, replace the missing ordead drives and initiate a rebuild.
