Advanced Guide > About Bluetooth Communication > Troubleshooting > Printing Does Not StartPrinting Does Not StartCheck 1: Is Bluetooth unit ready for use?Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer. If thescreen cannot be displayed, Bluetooth communication is disabled. Remove the Bluetooth unit fromthe printer and attach it once again.Attaching to and Removing from the PrinterMake sure that the Bluetooth settings screen can be displayed on the LCD of the printer, and try toprint again.If the Bluetooth settings screen still is not displayed after you remove the Bluetooth unit from theprinter and attach it again, the Bluetooth unit may be faulty. In this case, contact your Canon servicerepresentative.Check 2: Is there a problem with the location of the printer or is thedistance between the printer and computer too great?The maximum communication distance between the printer and a computer is about 33 ft./10 m, butit varies depending on the following conditions:Presence of obstacles between the communication equipment and radio wave conditionsLocation where magnetic fields, static electricity, or radio interference occursType of software and operating system usedReceiver sensitivity and antenna performance of the communication equipmentChange the printer installation place or move the printer closer to the computer.Check 3: Is the printer to be used selected correctly?Follow the procedure described below to select the printer to which the Bluetooth unit is attached.1. Log into a user account with the administrator privilege.2. Click Control Panel, then Printers under Hardware and Sound.When using non-Vista Windows, click Control Panel, then Printers and Faxes under Printersand Other Hardware.3. Click the icon of the printer to be used for printing via Bluetoothcommunication.By default, the icon name is Canon XXX Printer (Copy X).Note"X" is a device name or a digit. The number of digits may differ depending on the printer.4. Select Properties from the Organize (File in non-Vista Windows) menu.5. Click the Ports tab and select an applicable printer from Port.It may vary depending on how you authenticate the printer.When authenticating the printer as a Bluetooth device in Control PanelBTHnnn (Canon XXX Printer (Copy X)) ("n" is a digit).When authenticating the printer as a Bluetooth device using Bluetooth Settings built in thecomputerTBPnnn (Canon XXX Printer (Copy X)) ("n" is a digit)For more information about how to register the printer, see Register the printer as a Bluetoothdevice using Bluetooth Devices. in Preparation .6. Click OK.Page 755 of 947 pagesPrinting Does Not Start
