Advanced Guide > Troubleshooting > Paper JamsPaper JamsNoteIf you need to turn off the machine to remove jammed paper during printing, press the Stop buttonto cancel print jobs before turning off the machine.If the paper is jammed in the Paper Output Slot or the Rear Tray:Remove the paper following the procedure below.1. Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot,whichever is easier.NoteIf the paper tears and a piece remains inside the machine, turn the machine off, openthe Scanning Unit (Cover), and remove the paper.Be careful not to touch the components inside the machine.After removing all paper, close the Scanning Unit (Cover), and turn the machine back on.If you cannot pull the paper out, turn the machine off and turn it back on. The paper maybe ejected automatically.2. Reload the paper, and press the OK button on the machine.If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint ifnecessary.NoteWhen reloading the paper, confirm that you are using the correct paper and are loading itcorrectly.Loading Paper / OriginalsA5-sized paper is suited to printing documents consisting mainly of text. We do notrecommend using such paper to print documents with photos or graphics, since theprintout may curl and cause paper exit jams.If you cannot remove the paper or the paper tears inside the machine, or if the paper jam errorcontinues after removing the paper, contact your Canon service representative.If paper is jammed inside the machine at the transport unit:Remove the paper following the procedure below.1. Detach the Rear Cover.Page 817 of 947 pagesPaper Jams
