A URL of the member registration page is sent to the e-mail address of the newly registered member.3. Registered member accesses to the URL that is included in the e-mail, andcomplete the registrationYou can use this service from registered e-mail address.NoteYou can register up to 500 members.Print from E-mail TroubleshootingThe Document Does Not PrintIf You Cannot Register to the Service or Delete the ServiceIf you cannot print after the printer is repairedThe Document Does Not PrintIf the document does not print, check the following:• Check that the printer power is on.If the printer power is on, turn it off and then back on again, and check whether the issue is resolved.• Check that the printer is connected to the network.• Check that the printer is connected to a LAN and the LAN has an Internet connection.• Look at the printer operation panel and check that no error message is displayed.If the problem persists, use the printer driver on your computer to execute printing and check whetherthe document can be printed normally on the printer.If the document cannot be printed, refer to the on-screen manual (operating instructions) that comeswith the printer.• Check that the file attached to the e-mail is a Adobe PDF file or an JPEG file.• Select Web service → Web service setup → Cloud settings → Print from E-mail setup →Check address for printing, from the printer operation panel, and check that the send destination e-mail address is correct.• Check that the user's e-mail address for using this service is registered.If you want to check the error details, the printer owner have to access the login URL （https://pr.mp.c-ij.com/po）.• In the Print Status screen, click Go to Print History Screen and check the history of jobs that weresent. You can check the error details.If you want to check the error details, the printer owner have to access the login URL （https://pr.mp.c-ij.com/po）.NoteFor a wireless LAN connection, after the printer is turned on, it may take a few minutes beforecommunication becomes possible. Confirm that your printer is connected to the wireless LAN, andthen try printing.If You Cannot Register to the Service or Delete the ServiceIf You Cannot Register to the Service• If the printer operation panel display the message "Failed to register with "Print from E-mail".", theregistration to Print from E-mail may not have been completed in time. Select OK to release the error,and start over again from the beginning.• Check that the firmware version of the printer has been updated.
