Contents xiTelephone Problems ............................................................................ 6-27Copying Problems ............................................................................... 6-28General Problems................................................................................. 6-29Error Codes, Messages, and Solutions..................................................... 6-30Chapter 7 Maintaining Your MultiPASS C20 ......................................................... 7-1Cleaning the MultiPASS C20..................................................................... 7-2Cleaning the MultiPASS C20’s Exterior ........................................... 7-2Cleaning the MultiPASS C20’s Interior ............................................ 7-2Maintaining BJ Cartridges ......................................................................... 7-4Printing the Nozzle Check Pattern.................................................... 7-4Cleaning and Testing the BJ Cartridge Print Head......................... 7-5When to Replace the BJ Cartridge ..................................................... 7-6Replacing the BJ Cartridge ................................................................. 7-8Replacing an Ink Tank in the BC-21/21e Colour BJ Cartridge ..... 7-13Transporting the MultiPASS C20 ............................................................. 7-17Appendix A Specifications.............................................................................................. A-1General.......................................................................................................... A-2Plain Paper Fax............................................................................................ A-4Copier ........................................................................................................... A-5Telephone..................................................................................................... A-5Printer ........................................................................................................... A-6Printable Area: Papers......................................................................... A-7Printable Area: Envelopes .................................................................. A-8Scanner ......................................................................................................... A-10Document Sizes ........................................................................................... A-11PC Interface.................................................................................................. A-12MultiPASS Desktop Manager for Windows ........................................... A-12Appendix B Options ........................................................................................................ B-1Optional Handset........................................................................................ B-2Package Contents................................................................................. B-2Type A Handset ............................................................................ B-2Type B Handset............................................................................. B-3Attaching the Handset to Your Unit ................................................. B-4Control Panel and Functions.............................................................. B-7Maintaining Your Handset................................................................. B-10Glossary ........................................................................................................................ G-1Index ........................................................................................................................ I-1