6-4 Troubleshooting Chapter 6Problems IndexProblem See pagePrinting ProblemsThe ALARM lamp comes on and the MultiPASS C20 beepswhile printing .............................................................................. 6-9Nothing prints .................................................................................. 6-9The BJ cartridge moves, but no print appears on the paper...... 6-11The MultiPASS C20 suspends printing after each line .............. 6-11Your PC indicates a device time-out.............................................. 6-11The printed output is not what you expected.............................. 6-11Printout does not match paper size .............................................. 6-12The printout curls ............................................................................ 6-13Print Quality ProblemsPrint is not clear ................................................................................ 6-14Output appears jagged .................................................................... 6-14The printout has dots of ink splashed on it.................................. 6-14The printout has white streaks or missing dots .......................... 6-14Output is faint .................................................................................. 6-15Printing takes too much time.......................................................... 6-15The printout contains blurred or smudged ink .......................... 6-15Colour Printing ProblemsColours are missing, and the output contains only blackink .................................................................................................. 6-16Colours are broken or uneven ........................................................ 6-16Colours generally print incorrectly ................................................ 6-17Colours in a line are uneven or different from those inprevious lines ................................................................................ 6-17Hue changes ...................................................................................... 6-18Printed blue looks purple ................................................................ 6-18Colour images are missing some detail ........................................ 6-18