Advanced Guide > Troubleshooting > Problems with Scanning > Scanner Does Not Work After Upgrading WindowsScanner Does Not Work After Upgrading WindowsCheck: Disconnect the machine from the computer, then uninstall andreinstall the MP Drivers and MP Navigator EX.Step 1: Uninstall the MP Drivers.See " Uninstalling the MP Drivers " for details.Step 2: Uninstall MP Navigator EX.1. From the Start menu, select (All) Programs > Canon Utilities > MP Navigator EX 2.1 > MPNavigator EX Uninstall.2. When a confirmation appears, click Yes.3. When uninstallation is complete, click OK.MP Navigator EX is uninstalled.Step 3: Reinstall the MP Drivers and MP Navigator EX.Insert the Setup CD-ROM into the computer's disc drive, then select Custom Install and reinstall theMP Drivers and MP Navigator EX.Page topPage 764 of 817 pagesScanner Does Not Work After Upgrading Windows
