CD820 Instant Issuance System User’s Guide 1Chapter 1: IntroductionAbout this ManualThis manual provides user information for the CD820™ instant issuance system. The manualincludes: An overview of printer components and options, and a description of the system label. How to use the printer, including how to power the printer on and off, how to use the frontpanel and LCD menus, card processing basics, how to print a test card, and how to load andreplace supplies. How to perform routine maintenance and troubleshooting tasks.An additional Installation and Administrator’s Guide is available for use by administrators orother professionals responsible for setting up the printer to print cards. Refer to the Owner’sLibrary CD.Intended AudienceThe manual is intended for the printer operator who prints cards, loads and replaces supplies,maintains the printer, and performs troubleshooting.Technical SupportUse the following to contact Entrust Datacard Technical Phone Support.Americas +1 800.328.3996 or+1 952.988.2316EMEA (Europe, Middle East, Africa) +44 1489555627Asia Pacific +852 2821 0126