56 Troubleshooting113: Close cover to continueThe cover is open or the print ribbon cartridge is missing.Confirm that the print ribbon cartridge is installed and then close the cover.Press the USER button on the printer to clear the message.HINTS & T IPS Make sure that the ribbon cartridge is installed properly with the cartridge handle even withthe edges of the printer. Press down on the cover ridges to make sure that the cover latches completely on both sides. All access doors must be closed to process cards. Unlock, open, and close all printer doors tomake sure they are closed completely. Lock the system.114: Cover opened during jobThe printer cover was opened while printing.Push down on the cover to latch it.Press the USER button on the printer to clear the message.HINTS & T IPS Make sure that the ribbon cartridge is installed properly with the handle even with the edgesof the printer. Press down on the cover ridges to make sure that the cover latches completely on both sides. All access doors must be closed to process cards. Unlock, open, and close all printer doors tomake sure they are closed completely. Lock the system.
