CD820 Instant Issuance System User’s Guide 55110: Print ribbon out or missingThe printer does not have usable ribbon. To complete the current card:1. Open the printer and remove the ribbon cartridge.2. Install a new ribbon and cleaning roller.3. Replace the cartridge and close the printer.Press the USER button on the printer to clear the message.HINTS & T IPSUsed ribbon has negative images of printed data. To keep the data confidential, follow yourcompany policy to discard used ribbon.111: Card not pickedThe printer did not pick a card. To complete the current card:For printers with an input hopper, open the input hopper, add or reposition cards, and close thehopper.For printers with a single-card feed, push the card in until the printer picks it.Press the USER button on the printer to clear the message.112: Card hopper emptyThe printer did not detect cards in the input hopper.Add cards to the input hopper.Press the USER button on the printer to clear the message.