60 Troubleshooting153: Insert same card side 2 up1. Take the card from the printer and turn it over end to end so side 2 is facing up.2. Insert the card in the printer.3. If the card is not immediately picked, press the printer’s USER button.170: Insert new card side 1 up1. Insert a new card in the printer with side 1 facing up.2. If the card is not immediately picked, press the printer’s USER button.171: Insert same card side 1 up1. Take the card from the printer and turn it over end to end so side 1 is facing up.2. Insert the card in the printer.3. If the card is not immediately picked, press the printer’s USER button.172: Insert cleaning card1. Insert cleaning card.2. If the card is not immediately picked, press the printer’s USER button.173: Improper shutdownAlways use the power button to power off the printer.Press and hold the U SER button to set the printer to Ready.245: Configuration errorThe configuration is not compatible with the printer model. The printer cannot print cards untilthe configuration issue is corrected. Contact your service provider for assistance.